Monday, August 22, 2016

Meet Our Credit and Accounts Receivable Department-Part 2

This is part two of a two-part series. Take a look at part one.

By: Brooke Handy, Public Relations Coordinator, CRI 

Welcome back to our series featuring the Credit and AR department! We hope you’re just as excited to meet more of the delightful ladies who work hard to keep things running smoothly here at CRI Headquarters in Shawano, Wisconsin.

I recently spent some time with our Credit and AR department and noticed they all have one thing in common: they enjoy working with the farmers and ranchers who make up the Genex members and customers (it’s a common theme here at Genex!). Their number one priority is to keep accounts current so members and customers can continue raising quality dairy and beef cattle, and we can keep doing business with them. Read on to learn a little more about these lovely ladies!

Jacque Mogendi loves talking to members and customers every day. She is constantly learning new things about agriculture and enjoys hearing about the different farming and ranching operations. Jacque is originally from Tanzania, but her family moved many times for her father’s job. They eventually moved to the U.S. 15 years ago, and she attributes her passion for travel to her childhood. While she loves to explore new places, she prefers to stay north to avoid the heat. Outside of work, Jacque keeps busy raising her three children and camping with her family.

Sandy Nemetz can process about 1,000 checks on a busy day. Her favorite part of the day is working directly with our members and customers to ensure their checks are accurate before she deposits them. In her free time, she enjoys tending to her flower gardens and hanging out with her three grandkids. She is a passionate fan of the Green Bay Packers and Milwaukee Brewers and enjoys cheering them on from the comfort of her living room. According to Sandy, she might be thrown out of the stadium if she actually attended the games! (I’m sure all you die hard sports fans can relate.)

Vicky Sprenger began her career 43 years ago with Genex predecessor Midwest Breeders. Since then, she has witnessed many evolutions and mergers to what makes up Genex today. She enjoys the daily challenges that arise in the Accounts Receivable department and working to find solutions (gotta love her ‘go getter’ attitude). Vicky is also a big fan of the Green Bay Packers. She and her husband are season ticket holders and have attended Packer games since 1973. She is actively involved with her local snowmobiling club and grooming club which helps ensure the trails are maintained from year to year.

Kathy Pieper likes to keep busy, which is not a problem in her position. Her main responsibility is maintaining the address book. Kathy spends most of her day setting up new member and customer accounts and updating the current ones. She likes to keep busy out of the office as well. She and her husband spend their free time looking after their large garden and flower beds, visiting their four grandchildren or vacationing at their cottage.

Shaina Oakley works with Kathy to maintain customer and member accounts. She enjoys the repetitive aspect of her job as she enters account information into the database. Shaina spends her free time keeping up with her three kids. Right now, her family is preparing for her daughter’s first year and stepson’s last year showing hogs at the Shawano County Fair.

Next time you call into the Credit and AR department, you’ll be able to put a face to the name (and maybe even strike up a conversation about their favorite hobbies). If you have any questions pertaining to your account, give Customer Service a call at 1-888-333-1783 and ask for the Credit department.

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